Lost, Stolen or Delayed Items
Worldcraft Candles holds no liability for packages stolen or items lost without insurable claims (for packages marked as "Delivered"). We also cannot be held responsible for errors made by USPS.
If your item arrives later than the estimated date, please be aware that this is beyond our control. You may want to file a complaint with USPS directly.
In cases where your order status shows "Delivered" but the package is not received, this situation is not uncommon. Utilizing the same tracking details as you, we strongly advise contacting your local post office or USPS customer service, as they usually possess insights into your order's status. More often than not, they can promptly resolve the issue.
If your item arrives later than the estimated date, please be aware that this is beyond our control. You may want to file a complaint with USPS directly.
In cases where your order status shows "Delivered" but the package is not received, this situation is not uncommon. Utilizing the same tracking details as you, we strongly advise contacting your local post office or USPS customer service, as they usually possess insights into your order's status. More often than not, they can promptly resolve the issue.